Hisense TV Remote Not Working | 11 Troubleshooting Tips

How to Fix Hisense TV Remote Not Working? If you’ve found yourself frantically pressing buttons on your Hisense TV remote only to be met with a blank screen, you’re not alone. Many Hisense TV owners experience issues with their remote controllers. This post offers a comprehensive guide to resolving these common problems. You’ll learn why the remote might not be working and discover practical solutions to get back to enjoying your favorite shows in no time.

Why Is My Hisense TV Remote Not Working?

Understanding why your Hisense TV remote isn’t functioning is the first step in resolving the issue. Remotes can malfunction for several reasons, including signal interference, low battery power, or even hardware defects. Identifying the root cause will help you fix the problem more effectively.

Read: Roku TV Remote Not Working

How to Fix Hisense TV Remote Not Working

The solutions below provide step-by-step instructions to troubleshoot and resolve common issues with your Hisense TV remote.

Solution 1. Make Sure the Hisense Remote Is Aimed at the TV Receiver

• Sometimes the solution is as simple as ensuring the remote is aimed correctly. The TV receiver must have a clear line of sight to receive signals from the remote.
• Ensure you’re not blocking the remote’s signal by holding it at an awkward angle. Try standing directly in front of the TV and pointing the remote at the receiver.
• If this doesn’t work, double-check that the receiver is clean and free from dust. Sometimes dust can accumulate and block the signal path.

Solution 2. Make Sure There Are No Obstructions in Front of the TV

• Obstructions between your remote and the TV can disrupt the signal. Objects like furniture, decorations, or even other electronic devices might interfere.
• Rearrange your setup to ensure nothing is blocking the path from the remote to the TV receiver. The clearer the path, the more effective the remote will be.
• Also, be mindful of reflective surfaces, as they can bounce signals in different directions, making it difficult for the TV to pick up the remote’s commands.

Solution 3. Replace It with a Hisense TV Remote App

If you suspect the issue is with the remote itself, consider using a remote app. Hisense offers apps compatible with smartphones, turning your device into a remote control.

Hisense Roku TV Remote App

• For those with a Hisense Roku TV, download the Hisense Roku TV Remote App from your smartphone’s app store. This app provides a digital version of your remote, allowing you to control your TV easily.
• The app is user-friendly and offers additional functionalities, such as typing with your phone’s keyboard for quick searches.
• Ensure both your smartphone and TV are connected to the same Wi-Fi network, allowing seamless communication between devices.

Universal TV Remote App

• Alternatively, try a universal TV remote app if your Hisense TV model is not compatible with the Hisense Roku TV app. Apps like AnyMote or Peel Smart Remote can be configured to work with Hisense TVs.
• Follow the on-screen instructions to pair the app with your TV. Universal apps often support a wide range of TV brands, making them versatile tools for multiple devices.
• Be sure to explore the app’s settings to customize controls and improve usability based on your preferences.

Solution 4. Power Cycle Your Hisense Remote

• A power cycle can resolve many electronic glitches. To do this, remove the batteries from your remote and press every button on the remote once. This process drains any residual power.
• Wait a minute before reinserting the batteries. This pause helps reset any internal memory issues that might be causing the malfunction.
• Test the remote again with your TV. If a power cycle resolves the issue, consider performing this procedure regularly to maintain optimal performance.

Solution 5. Soft Reset Hisense TV

• Sometimes, the issue lies with the TV rather than the remote. A soft reset can help refresh the TV’s system.
• Turn off the TV and unplug it from the power source. Wait about a minute before plugging it back in and turning it on.
• This action clears the TV’s memory cache, which might be responsible for communication issues with the remote.

Solution 6. Replace the Hisense Remote Batteries

• Low battery power is a common culprit for unresponsive remotes. Replacing the batteries is a simple yet effective solution.
• Open the battery compartment and replace the old batteries with fresh ones. Ensure they are inserted correctly, following the positive and negative terminals.
• Consider using high-quality batteries for longer-lasting power. Rechargeable batteries are also an environmentally friendly option.

Solution 7. Repair Hisense TV Remote

• If the remote was accidentally unpaired, re-pairing it to the TV might resolve the issue.
• Consult your user manual for specific instructions on how to re-pair the remote to your Hisense TV model.
• Usually, this involves pressing a combination of buttons on the remote and TV simultaneously. Follow the prompts on your TV screen to complete the process.

Solution 8. Factory Reset the Hisense TV

• A factory reset should be your last resort, as it will erase all settings and data. However, it can resolve stubborn issues.
• Navigate to the settings menu on your TV and select the factory reset option. Follow the on-screen instructions carefully.
• After the reset, you’ll need to set up your TV again, including re-pairing the remote.

Solution 9. Test If the Hisense Remote’s IR Sensor Is Faulty

• Check if the remote’s infrared (IR) sensor is working by using a smartphone camera. Point the remote at your phone’s camera lens and press any button.
• If the sensor is working, you’ll see a light flashing on your phone screen. If there’s no light, the sensor might be faulty.
• Consider having the remote professionally repaired or replaced if the sensor is indeed defective.

Solution 10. Buy a New Hisense TV Remote or Universal Remote

• If all else fails, purchasing a new remote may be necessary. Look for a Hisense-brand remote compatible with your TV model.
• Universal remotes are another option and often come with programmable features to work with various devices.
• Ensure the remote you choose suits your needs and budget for a cost-effective solution.

Solution 11. Contact Hisense Customer Support

• When all troubleshooting attempts fail, reaching out to Hisense Customer Support for professional assistance is advisable.
• Provide them with details about your TV model and the issues you’ve been experiencing with your remote.
• A representative can guide you through advanced troubleshooting steps or recommend further action.

FAQ’s

Q: What should I do if my Hisense TV remote still doesn’t work after trying all these solutions?

A: Contact Hisense Customer Support for advice. They might suggest additional troubleshooting steps or recommend a replacement remote.

Q: Can I use a universal remote with my Hisense TV?

A: Yes, most universal remotes can be programmed to work with Hisense TVs. Be sure to check compatibility before purchasing.

Q: Is it worth downloading a Hisense TV remote app?

A: Definitely! Remote apps are convenient, especially when the physical remote is malfunctioning or lost. They’re a handy backup solution.

Conclusion

Getting your Hisense TV remote back in working order doesn’t have to be daunting. By following these solutions, you increase the likelihood of solving the issue without needing professional repair. From checking simple obstructions to advanced troubleshooting, these steps cater to various potential problems. For continued support, remember that Hisense Customer Support is always available. Happy viewing!