How to Fix Roku TV Keeps Closing Apps? If you’ve been experiencing issues with apps on your Hisense Roku TV shutting down unexpectedly, you’re not alone. It’s a frustrating problem that many users face, affecting their streaming and entertainment experience. But don’t worry! In this guide, we’ll explore the common reasons behind this issue and provide actionable solutions to get your Roku TV back on track.
Why Does Hisense Roku TV Keep Closing Apps?
Common Causes
Your Roku TV may close apps due to several reasons, which range from software glitches to issues with the device’s cache. Here are the most common causes:
- Software Updates: If your TV’s software or the app has not been updated, compatibility issues can lead to apps crashing.
- Cache Problems: Over time, cache data can build up in both the TV and its apps, potentially causing performance hitches.
- Remote Glitches: A stuck button on your remote control can inadvertently send signals to your TV, causing it to behave erratically.
- Hardware Issues: Occasionally, a hardware problem with the TV or remote can influence app performance.
- Network Issues: An unstable internet connection might cause apps to fail while they’re loading or streaming content.
Read: Onn Roku TV Remote
How to Fix Hisense Roku TV Keeps Closing Apps
Clear the Cache of the App
Sometimes, an individual app’s cache can become corrupt and may need clearing to resolve issues.
Steps to clear an app’s cache on Roku TV:
- Navigate to the Home screen on your Roku TV.
- Select the app you’re having trouble with, but do not launch it.
- Press the asterisk button (*) on your remote to open the options menu.
- Select “Remove channel” to uninstall the app.
- Reinstall the app by visiting the “Streaming Channels” store.
Clear the Hisense Roku TV Cache
Cleaning your TV’s cache can help solve persistent app problems.
To clear the cache, perform a soft reset:
- Press the Home button five times on your remote.
- Press the Up button once, followed by Rewind twice, and Fast Forward twice in sequence.
- Your TV will begin to clear its cache, and this process might take a few seconds.
Power Cycle the Device
Power cycling can eliminate temporary software glitches.
- Turn off your Roku TV and unplug it from the power outlet.
- Wait for at least 30 seconds.
- Plug the TV back in and power it on.
Update the App
Make sure all apps on your Roku TV are running on the latest version.
To update apps manually:
- Go to “Home” on your Roku TV.
- Navigate to “Settings” > “System” > “System update.”
- Select “Check now” to prompt any pending updates for either the system or individual apps.
Update the Hisense Roku TV
Ensure your TV’s firmware is up-to-date.
- Go to “Settings” > “System” > “System update.”
- Click on “Check now” to receive new updates and install them if available.
Inspect for a Pressed Key on the Remote
A remote-control button that’s stuck can send continuous commands that close apps.
- Inspect each button on your remote to ensure none are stuck.
- If you find a stuck button, gently wiggle it until it is free.
Uninstall the App
If a specific app is causing trouble, uninstalling and then reinstalling it can help.
- Navigate to the Home screen, and select the problematic app.
- Press the asterisk button (*) to get the options menu.
- Select “Remove channel.”
- Go to the “Streaming Channels” store to reinstall.
Factory Reset Roku
A factory reset should be a last resort, as it will wipe all personalized settings.
To factory reset your Roku TV:
- Navigate to “Settings” > “System” > “Advanced system settings.”
- Select “Factory reset” and follow the on-screen instructions.
This process will require you to set up your TV as if it were new, so ensure you’ve tried other solutions first.
FAQ’s
Q: Can I lose my data by clearing the cache?
A: Clearing the cache will remove temporary files only—not your saved data or settings.
Q: Will factory resetting delete all my apps?
A: Yes, a factory reset will remove all installed apps along with your personalized settings. You will need to reinstall apps afterward.
Q: How often should I update my Roku TV and apps?
A: It’s best to check for updates regularly, at least once a month, to ensure your system is working efficiently.
Q: Can network issues cause apps to close?
A: Yes, an unstable internet connection can cause apps to crash, so ensure your Wi-Fi is working correctly.
Conclusion
If your Roku TV has been closing apps often, these steps should help restore its functionality and enhance your viewing experience. Regular maintenance, like updating software and clearing caches, is key to keeping your Roku TV running smoothly. If problems persist, don’t hesitate to contact Roku’s customer support for further assistance. Happy streaming!
